FAQ

Where can I find sizing, composition and care details?

Check the product page for available sizes and any measurements, material and care notes for that piece.

How can I check my order or shipment?

Check your order confirmation or sign in to your account. If your shipment notification includes a tracking link, follow it for the latest carrier updates.

Can I change my order or shipping address?

Contact Monica Elan with your order number and the requested change as soon as possible. Whether a change is possible depends on the order status.

Where can I see shipping options?

Enter your delivery address at checkout to see the options and charges available for your order.

What should I do if my item is damaged or incorrect?

Contact Monica Elan with your order number and a description of the issue. Keep the item and packaging so the issue can be reviewed.